Help Center

Common Issues

Connection Problems

Check your internet connection and firewall settings. Make sure ports 27015-27020 are open.

Game Crashes

Update your graphics drivers and DirectX. Verify game files through the launcher.

Account Issues

Use the password reset feature or contact support for account recovery assistance.

Support Hours

Live Chat Support

Monday - Friday: 9:00 AM - 6:00 PM (GMT)

Email Support

24/7 - Response within 24 hours