Terms of Service
Our user agreement and guidelines
Last Updated: January 1, 2024
1. Acceptance of Terms
By accessing and using ASRO's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all users, including visitors, registered members, and subscribers. By accessing ASRO, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Account Registration
Users must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.
Account requirements:
- You must be at least 13 years of age to create an account
- Email addresses must be valid and accessible by the registrant
- Passwords must meet our minimum security requirements
- Each person may only maintain one active account
ASRO reserves the right to terminate or suspend accounts at our discretion for violations of these terms.
3. User Conduct
Users agree to:
- Follow all game rules and guidelines
- Respect other players and staff members
- Not engage in any form of cheating, exploitation, or unfair play
- Not use unauthorized third-party software or tools that provide unfair advantages
- Not engage in harassment, hate speech, or discrimination
- Not distribute or promote content that is harmful, offensive, or illegal
Violations may result in temporary or permanent suspension of service access.
4. Virtual Items and Currency
In-game items, currency, and premium content:
- All virtual items, currency, and characters remain the property of ASRO
- Purchase of in-game items grants a limited license to use these items within the game
- Trading or selling accounts or virtual items for real-world currency is strictly prohibited
- ASRO reserves the right to modify or remove virtual items at any time
No refunds will be issued for virtual items except where required by applicable law.
5. Service Modifications
We reserve the right to modify or discontinue any aspect of our services at any time, with or without notice.
This includes, but is not limited to:
- Game mechanics and features
- Server availability and operational hours
- Account services and support systems
- These Terms of Service and related policies
While we strive to provide advance notice of significant changes, we may make immediate changes when necessary for security, legal compliance, or technical reasons.
6. Intellectual Property
All content related to ASRO, including but not limited to game content, graphics, music, code, and text is protected by intellectual property rights and may not be used without permission.
Users must not:
- Create derivative works based on ASRO content
- Copy or distribute substantial parts of the game
- Reverse engineer or attempt to extract source code
- Remove copyright notices or other proprietary markings
User-generated content remains the intellectual property of the user, but by submitting content to ASRO, you grant us a worldwide, non-exclusive license to use, reproduce, and modify that content.
7. Limitation of Liability
ASRO and its staff are not liable for:
- Service interruptions or data loss
- Actions of other users or third parties
- Indirect, consequential, or incidental damages
- Loss of virtual items or currency
Our total liability for any claim is limited to the amount you have paid to us in the six months preceding the claim.
8. Dispute Resolution
Any disputes arising from these terms or the use of our services will be resolved through:
- Informal negotiation - please contact our support team first
- Mediation through a mutually agreed third party
- Binding arbitration in accordance with applicable laws
These terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.
9. Termination
Either party may terminate this agreement:
- Users may cease using our services at any time
- ASRO may terminate or suspend access for violations of these terms
- ASRO may cease offering services with reasonable notice
Upon termination, your right to access and use ASRO services ends, but certain provisions of these terms survive termination.
10. Contact Information
For questions about these Terms of Service, please contact us at:
Email: support@asro-game.com
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM (GMT).